Your phone's public IP while on Openline is assigned by the local partner network. Openline sees your account IP when you sign in to the site or app, standard practice for any web service.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.