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Troubleshooting

guides & how‑to troubleshooting 348 articles
  • My Openline eSIM shows no signal — what should I do?
    Airplane mode off, mobile data on. - Data roaming enabled on the Openline line (this must be on — it's how travel eSIMs work, and Openline…
    Troubleshooting
  • I have signal but no internet — what should I do?
    This usually means the phone is connected to a network but the data path isn't working. 1.
    Troubleshooting
  • How do I set the correct APN for Openline on Android?
    Most Openline eSIMs configure the APN automatically on Android. If they don't, do this: 1.
    Troubleshooting
  • My QR code doesn't scan — what should I do?
    The QR is just a machine-readable form of your Openline purchase code. If the scan won't work, you have three fallbacks — the manual…
    Troubleshooting
  • "eSIM cannot be added" or "code is no longer valid" — what should I do?
    This error usually means one of: - The purchase code has already been redeemed on another device.
    Troubleshooting
  • "No cellular plan for this device" on iPhone — what should I do?
    Rare iPhone error, usually caused by an interrupted profile install during redemption. 1. Settings → Cellular → Openline → Remove eSIM.
    Troubleshooting
  • eSIM stuck on "Activating"
    The Openline line shows "Activating" indefinitely after installation. The profile is on the device but the network handshake hasn't…
    Troubleshooting
  • eSIM disappeared from phone after iOS update
    The Openline line vanished from Settings → Cellular after updating iOS. The purchase code is still safe on your account — reinstall for…
    Troubleshooting
  • eSIM disappeared from phone after Android update
    The Openline line vanished from Settings → SIM manager after an Android update.
    Troubleshooting
  • Phone shows "SOS Only" on Openline line
    The Openline line shows SOS Only or SOS Only indicator. 1. Turn Data Roaming on for the Openline line — this is the most common cause. 2.
    Troubleshooting
  • Can't scan QR code — camera won't focus
    The camera won't focus on the Openline QR code. The QR is just an image of your purchase code — you don't need it if you can grab the code…
    Troubleshooting
  • Getting the wrong network in a border town
    The phone connects to a network from a neighbouring country by mistake. 1. Manually select a partner network in Settings → Cellular →…
    Troubleshooting
  • Openline works on Wi-Fi calling but not cellular data
    Wi-Fi calling works but cellular data doesn't. 1. Confirm Openline is selected as Mobile Data. 2. Confirm Data Roaming is on for Openline.
    Troubleshooting
  • Speeds are much lower than expected
    Speedtest shows very low speeds on Openline. 1. Test in a different location — buildings, elevators, and basements block signal. 2.
    Troubleshooting
  • Two eSIMs installed, only one works
    You installed a new Openline eSIM but a previous eSIM is still active. 1. Only one eSIM can be the active data line at a time. 2.
    Troubleshooting
  • Data works but no video streaming
    Basic browsing works but video (YouTube, Netflix) won't load. 1. Try a different app first — sometimes it's app-side. 2.
    Troubleshooting
  • Openline eSIM works for one day then stops
    The eSIM worked on day 1 and then stopped. 1. Check the plan expiry and remaining data in the app. 2.
    Troubleshooting
  • Openline eSIM works only over 5G, not 4G
    You lose signal when 5G is unavailable in an area. 1. Change Voice & Data to LTE in Settings → Cellular → Cellular Data Options. 2.
    Troubleshooting
  • Can't send iMessage on home number while abroad
    iMessage shows sent but not delivered on the home number. 1. This is not an Openline issue — iMessage requires your home line to have some…
    Troubleshooting
  • Openline data doesn't work with a VPN
    Turning on VPN breaks data on Openline. 1. Some corporate VPN configurations conflict with certain APN routes — switch VPN protocol to…
    Troubleshooting
  • Openline shows "Not Registered on Network"
    The Openline line shows Not Registered on Network. 1. Turn Data Roaming on. 2. Toggle airplane mode on/off. 3.
    Troubleshooting
  • My purchase code email didn't arrive
    You paid but no email arrived. The email contains your purchase code and the one-tap install link — without either, you'd normally be…
    Troubleshooting
  • APN reset needed on Android
    Data is stuck after network change; APN may be wrong. 1. Open Settings → Network & internet → SIMs → Openline → APN. 2.
    Troubleshooting
  • iPhone shows Openline as Primary but I don't want it to
    The Openline line was set as Primary by mistake and now iMessage/FaceTime are on it. 1.
    Troubleshooting
  • Wi-Fi calling breaks after enabling Openline
    Wi-Fi calling on the home line stops working. 1. Toggle Wi-Fi calling off and back on in Settings → Cellular → your home line. 2.
    Troubleshooting
  • iPad has no signal on Openline
    iPad shows Openline but no data. 1. Turn Data Roaming on. 2. Check that Cellular Data is enabled globally. 3. Restart the iPad. 4.
    Troubleshooting
  • Openline installed but line is Off in Settings
    The Openline line is off after install. 1. Just toggle it On in Settings → Cellular. 2. Set Data Roaming on. 3. Set as Cellular Data. 4.
    Troubleshooting
  • Getting billed by home carrier despite Openline
    Home carrier still charged for roaming. 1. Ensure Cellular Data is set to Openline, not your home line. 2.
    Troubleshooting
  • Openline works only outdoors
    Signal disappears indoors. 1. Local Tier-1 partner may have weak indoor coverage for that area. 2.
    Troubleshooting
  • Getting throttled to 128 kbps despite Unlimited plan
    Speed drops to 128 kbps or similar low rate. 1. Confirm the plan is still active in the app. 2.
    Troubleshooting
  • Openline shows in Settings but not in Openline app
    The Openline app doesn't list the eSIM the phone shows. 1. Pull to refresh the Orders / My eSIMs screen. 2.
    Troubleshooting
  • Emergency calls only after installing Openline
    iPhone shows Emergency Calls Only on the Openline line. 1. Confirm you're in a country supported by Openline. 2. Turn Data Roaming on. 3.
    Troubleshooting
  • Can't top up an Openline plan
    The Top up button isn't visible. 1. Top-up is available on most active plans until they expire. 2.
    Troubleshooting
  • Card charged twice for the same eSIM
    You see two charges on your statement. 1. Sometimes an authorisation hold appears alongside the settled charge; the hold drops in 3–5…
    Troubleshooting
  • Openline account locked
    You're seeing Account temporarily locked. 1. Too many failed sign-ins triggers a 15-minute cooldown. 2.
    Troubleshooting
  • 2FA code not arriving
    The 6-digit email OTP doesn't come. 1. Check spam/promotions. 2. Wait a full minute — codes sometimes take 30–60 seconds during load…
    Troubleshooting
  • Openline eSIM won't install because storage full
    iPhone says can't add eSIM, storage nearly full. 1. This is rarely a storage issue — it's usually the eSIM slot limit (iPhones cache 8…
    Troubleshooting
  • Old eSIM keeps auto-selecting instead of Openline
    The phone keeps switching to an old eSIM. 1. Turn the old eSIM's line off in Settings. 2. Set Cellular Data explicitly to Openline. 3.
    Troubleshooting
  • Openline not appearing in Windows 11 eSIM sheet
    Windows can't find the Openline profile. 1. Settings → Network & Internet → Cellular → Manage eSIM profiles → Add profile. 2.
    Troubleshooting
  • Openline installs but shows carrier name of partner instead of Openline
    The status bar shows a local carrier name, not Openline. 1. That's expected — your phone shows the partner network you're on (e.g.
    Troubleshooting
  • Speeds okay but latency high
    Ping to nearby servers is 300 ms+. 1. Turn off any VPN and retest. 2. Check that you're on 5G/LTE, not 3G. 3.
    Troubleshooting
  • Openline QR code says 'expired'
    The QR code fails with an Expired error. This only affects the QR itself — your underlying purchase code is fine and you can always…
    Troubleshooting
  • Group data plan not showing per-user usage
    Business admin can't see who used what. 1. Per-user reporting is available on business plans — enable it in the admin dashboard under…
    Troubleshooting
  • Cannot delete an unused Openline eSIM profile
    The Remove eSIM button is greyed out. 1. This can happen if the phone is offline. Connect to Wi-Fi. 2. Restart the phone. 3.
    Troubleshooting
  • Support chat doesn't load
    The Help chat window doesn't open. 1. Refresh the page. 2. Disable content blockers or shields on that site. 3.
    Troubleshooting
  • Random reboots after installing Openline
    Phone reboots more often since install. 1. Very rare and almost never eSIM-related — but if timing correlates, remove the Openline eSIM…
    Troubleshooting
  • Openline eSIM shows Invalid SIM after install
    This is usually a mis-scanned QR. Sign in at openline.com, tap Reinstall, and rescan the new QR. 2. Connect to Wi-Fi first. 3.
    Troubleshooting
  • Openline eSIM works only when Wi-Fi is off
    Some phones don't switch to cellular when connected to a poor Wi-Fi network. 2.
    Troubleshooting
  • Openline installed but line greyed out on iPhone
    Settings → Cellular → tap the line → Turn On This Line. 2. If the toggle is greyed, restart the iPhone. 3.
    Troubleshooting
  • iOS asks 'Cellular Plan Ready to Be Installed' repeatedly
    This message appears once after install and should not repeat. 2. Tap Continue and finish the setup wizard. 3.
    Troubleshooting
  • Openline eSIM shows correct partner but no data on Android
    Set Openline as Mobile data line. 2. Turn Data roaming on. 3. Verify APN is set to openline. 4. Reboot the phone.
    Troubleshooting
  • Airplane mode toggle doesn't fix Openline
    Try a full power-off and power-on cycle instead of airplane mode. 2. Manually select a partner network in Settings → Cellular → Network…
    Troubleshooting
  • Openline eSIM registers only 2G
    Some remote areas have only 2G coverage. Move toward a town centre if possible. 2. In Cellular Data Options, allow 4G and 5G. 3.
    Troubleshooting
  • Openline stops working when travelling between two countries in the same plan
    Regional plans support border-crossing; single-country plans do not. 2. Confirm the plan covers both countries in the app. 3.
    Troubleshooting
  • Openline app can't connect on a corporate Wi-Fi
    Some corporate Wi-Fi blocks non-approved apps at the DNS or firewall layer. 2. Try mobile data or a personal hotspot to sign in. 3.
    Troubleshooting
  • Push notifications from Openline app not arriving
    Enable notifications in your phone's Settings for Openline. 2. Open the app once to refresh the push token. 3.
    Troubleshooting
  • Openline eSIM QR looks blurry when downloaded
    Open the QR image at full size on the second device before scanning. 2. Try downloading in the app instead of the email attachment. 3.
    Troubleshooting
  • Data connection drops in the metro/subway
    Underground stations often have partial or no cellular coverage. 2. The phone will reconnect on exit; wait 10–20 seconds. 3.
    Troubleshooting
  • Openline eSIM shows Emergency Only after country switch
    Toggle airplane mode after the new country is confirmed. 2. Manually select a Tier-1 partner in the new country. 3.
    Troubleshooting
  • iPhone iMessage stuck 'Waiting for activation' after adding Openline
    Ensure your primary line's phone number is toggled on for iMessage in Settings → Messages. 2.
    Troubleshooting
  • Android VoWiFi drops when Openline installed
    Turn Wi-Fi calling on the home line off and on again. 2. Set the home line as Preferred SIM for Calls. 3.
    Troubleshooting
  • Openline profile keeps deleting itself
    iOS caches up to 8 eSIMs; older ones may be pruned automatically. 2. Remove a truly unused profile to free the slot. 3.
    Troubleshooting
  • Signal drops overnight and never comes back
    Some phones enter deep sleep and take a moment to reattach in the morning. 2. Toggle airplane mode to force a fresh scan. 3.
    Troubleshooting
  • Openline shows plan expiring before I've used it
    Days count from first activation, not purchase. Confirm the plan is 'In use' or 'Ready to use'. 2.
    Troubleshooting
  • Data works but WhatsApp voice calls drop
    WhatsApp calls are sensitive to jitter; test on Wi-Fi to compare. 2. Try a different Openline partner network manually. 3.
    Troubleshooting
  • Openline data works in city A but not city B in the same country
    Partner-network coverage varies by region. Force network selection to a different partner. 2.
    Troubleshooting
  • Payment succeeded but no eSIM appeared in app
    Pull to refresh in the Orders tab. 2. Sign out and back in. 3. Check the email address used at checkout — sometimes buyers use a typo.
    Troubleshooting
  • Openline crashes on launch
    Update the app to the latest version. 2. Restart the phone. 3. Reinstall the app — your account and eSIMs are on the server, nothing is…
    Troubleshooting
  • Wrong destination selected at checkout
    If the plan is not yet activated, contact support within 24 hours — we swap the destination and re-issue the eSIM. 2.
    Troubleshooting
  • Received the wrong QR code (someone else's plan)
    Extremely rare. Do not install it. Contact support immediately with the purchase code. 2.
    Troubleshooting
  • Getting 'Cellular plan install error' in the middle of install
    Interrupted profile transfer. Reinstall from openline.com over a stable Wi-Fi. 2.
    Troubleshooting
  • Only some websites load on Openline
    Test with airplane-mode-toggle first. 2. Test the same sites on Wi-Fi to see if it's site-specific. 3.
    Troubleshooting
  • Openline eSIM installed on wrong phone (roommate/family)
    Each eSIM install is one-shot. If the wrong phone has it, sign in at openline.com, tap Reinstall on that plan, and scan the fresh QR on the…
    Troubleshooting
  • App shows a plan I didn't buy
    Sign out and sign in — verify the account email matches. 2. If it still shows, someone else may have your credentials.
    Troubleshooting
  • Openline app doesn't load QR code image
    Check your device's internet connection. 2. Force-close and reopen the app. 3. Use the web version at openline.com instead.
    Troubleshooting
  • Openline eSIM removed after factory reset
    Factory reset erases installed eSIM profiles. Sign in at openline.com, tap Reinstall on the plan, scan the fresh QR. 2.
    Troubleshooting
  • Openline shows Wi-Fi symbol but no cellular icon — what's wrong?
    When Wi-Fi is on, iOS shows the Wi-Fi glyph in the status bar instead of the cellular bars, even when cellular is fully connected.
    Troubleshooting
  • Why does my iPhone say 'No SIM available' when Openline is clearly installed?
    This error usually shows up when iOS has failed to load any eSIM profile at boot. It's rare and almost always cleared by a restart. 1.
    Troubleshooting
  • My Openline works on Wi-Fi calling but cellular data shows 'No Service'
    Wi-Fi calling and cellular data are separate connections. Wi-Fi calling uses Wi-Fi to reach your home carrier's core; cellular data on…
    Troubleshooting
  • Openline installed cleanly but my status bar shows the home carrier's name instead
    Your phone shows the name of the line currently used for voice calls, not necessarily the one used for data.
    Troubleshooting
  • Data works fine but my banking app won't open on Openline
    Some banking apps refuse to work over networks they consider "unusual" — including foreign carriers or perceived VPNs.
    Troubleshooting
  • Why did my Openline plan run out of data faster than expected?
    Two common culprits: background app refresh and automatic photo/video backup. On a travel plan both can burn gigabytes overnight without…
    Troubleshooting
  • Openline stops working when I plug my phone into CarPlay
    CarPlay itself doesn't affect cellular data, but some car systems disable the phone's Wi-Fi to prefer the car's own connection — and if the…
    Troubleshooting
  • Openline eSIM keeps dropping to 2G in the middle of nowhere
    That's coverage — rural areas away from Tier-1 5G/LTE cells may only offer 2G or 3G legacy service.
    Troubleshooting
  • Why can't I receive iMessage on my home number while using Openline?
    iMessage is bound to your Apple ID and the phone numbers you've registered under it.
    Troubleshooting
  • Openline arrived by email but the QR code image is missing
    Some email clients (especially corporate Outlook or Gmail with aggressive image blocking) strip inline images by default.
    Troubleshooting
  • Why does my Android phone say 'Network not registered' on Openline abroad?
    The message means the phone's radio isn't attached to any partner network. Possible causes: airplane mode, roaming disabled on the Openline…
    Troubleshooting
  • Can I use my Openline plan on a shared family device?
    Technically yes — an eSIM works the same regardless of who holds the device. But an Openline plan is single-device: you can't install the…
    Troubleshooting
  • Why does Openline show 5G but speed tests are LTE-level?
    Two possibilities: 1. 5G but limited backhaul. Some 5G cells share backhaul with LTE and only deliver a modest bump in speed.
    Troubleshooting
  • Openline eSIM registers on the phone but Cellular Plan Label field is blank
    Rare cosmetic bug that happens on iOS when a profile installs during a Wi-Fi drop. The profile is fine; the label just didn't sync.
    Troubleshooting
  • Openline works on my old phone but not on my new one after transfer
    Quick Transfer sometimes leaves partial state on the source device or the destination. The clean fix is a fresh reinstall. 1.
    Troubleshooting
  • My Openline eSIM works only when I toggle airplane mode after landing
    This is a phone-side quirk, not an Openline problem, but it's common enough that it's worth documenting.
    Troubleshooting
  • Why can't I disable my home carrier's roaming to force Openline data?
    Some home carriers (notably T-Mobile US "free" international roaming) auto-enable roaming and hide the switch.
    Troubleshooting
  • Openline data works but VPN apps show 'connection failed'
    Most VPN apps work fine over Openline. When they don't, the issue is usually one of: - UDP blocked by the partner network (some countries…
    Troubleshooting
  • Openline data works only in the browser, not in apps
    This is almost always a device-level content filter, MDM restriction, or misconfigured DNS — not an Openline issue. 1.
    Troubleshooting
  • Why does my Openline eSIM disappear from Settings after I switch phones?
    When you transfer an eSIM (via Quick Transfer, iCloud restore, or Google's Data Transfer), the source phone deprovisions the profile — it…
    Troubleshooting
  • My Openline eSIM has signal in Afghanistan but no data
    If you have bars but no data in Afghanistan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Albania but no data
    If you have bars but no data in Albania, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Algeria but no data
    If you have bars but no data in Algeria, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in American Samoa but no data
    If you have bars but no data in American Samoa, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Andorra but no data
    If you have bars but no data in Andorra, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Angola but no data
    If you have bars but no data in Angola, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Anguilla but no data
    If you have bars but no data in Anguilla, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Antigua and Barbuda but no data
    If you have bars but no data in Antigua and Barbuda, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Argentina but no data
    If you have bars but no data in Argentina, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Armenia but no data
    If you have bars but no data in Armenia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Aruba but no data
    If you have bars but no data in Aruba, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Australia but no data
    If you have bars but no data in Australia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Austria but no data
    If you have bars but no data in Austria, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Azerbaijan but no data
    If you have bars but no data in Azerbaijan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bahamas but no data
    If you have bars but no data in Bahamas, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bahrain but no data
    If you have bars but no data in Bahrain, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bangladesh but no data
    If you have bars but no data in Bangladesh, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Barbados but no data
    If you have bars but no data in Barbados, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Belarus but no data
    If you have bars but no data in Belarus, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Belgium but no data
    If you have bars but no data in Belgium, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Belize but no data
    If you have bars but no data in Belize, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Benin but no data
    If you have bars but no data in Benin, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bermuda but no data
    If you have bars but no data in Bermuda, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bhutan but no data
    If you have bars but no data in Bhutan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bolivia but no data
    If you have bars but no data in Bolivia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bosnia and Herzegovina but no data
    If you have bars but no data in Bosnia and Herzegovina, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Botswana but no data
    If you have bars but no data in Botswana, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Brazil but no data
    If you have bars but no data in Brazil, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in British Virgin Islands but no data
    If you have bars but no data in British Virgin Islands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Brunei but no data
    If you have bars but no data in Brunei, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Bulgaria but no data
    If you have bars but no data in Bulgaria, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Burkina Faso but no data
    If you have bars but no data in Burkina Faso, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Burundi but no data
    If you have bars but no data in Burundi, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cambodia but no data
    If you have bars but no data in Cambodia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cameroon but no data
    If you have bars but no data in Cameroon, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Canada but no data
    If you have bars but no data in Canada, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cape Verde but no data
    If you have bars but no data in Cape Verde, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cayman Islands but no data
    If you have bars but no data in Cayman Islands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Chad but no data
    If you have bars but no data in Chad, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Chile but no data
    If you have bars but no data in Chile, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in China but no data
    If you have bars but no data in China, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Colombia but no data
    If you have bars but no data in Colombia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Comoros but no data
    If you have bars but no data in Comoros, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cook Islands but no data
    If you have bars but no data in Cook Islands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Costa Rica but no data
    If you have bars but no data in Costa Rica, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Croatia but no data
    If you have bars but no data in Croatia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cuba but no data
    If you have bars but no data in Cuba, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Curaçao but no data
    If you have bars but no data in Curaçao, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Cyprus but no data
    If you have bars but no data in Cyprus, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Czechia but no data
    If you have bars but no data in Czechia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Denmark but no data
    If you have bars but no data in Denmark, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Djibouti but no data
    If you have bars but no data in Djibouti, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Dominica but no data
    If you have bars but no data in Dominica, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Dominican Republic but no data
    If you have bars but no data in Dominican Republic, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Ecuador but no data
    If you have bars but no data in Ecuador, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Egypt but no data
    If you have bars but no data in Egypt, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in El Salvador but no data
    If you have bars but no data in El Salvador, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Estonia but no data
    If you have bars but no data in Estonia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Eswatini but no data
    If you have bars but no data in Eswatini, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Ethiopia but no data
    If you have bars but no data in Ethiopia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Faroe Islands but no data
    If you have bars but no data in Faroe Islands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Fiji but no data
    If you have bars but no data in Fiji, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Finland but no data
    If you have bars but no data in Finland, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in France but no data
    If you have bars but no data in France, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in French Guiana but no data
    If you have bars but no data in French Guiana, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in French Polynesia but no data
    If you have bars but no data in French Polynesia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Gabon but no data
    If you have bars but no data in Gabon, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Gambia but no data
    If you have bars but no data in Gambia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Georgia but no data
    If you have bars but no data in Georgia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Germany but no data
    If you have bars but no data in Germany, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Ghana but no data
    If you have bars but no data in Ghana, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Gibraltar but no data
    If you have bars but no data in Gibraltar, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Greece but no data
    If you have bars but no data in Greece, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Greenland but no data
    If you have bars but no data in Greenland, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Grenada but no data
    If you have bars but no data in Grenada, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Guadeloupe but no data
    If you have bars but no data in Guadeloupe, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Guam but no data
    If you have bars but no data in Guam, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Guatemala but no data
    If you have bars but no data in Guatemala, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Guernsey but no data
    If you have bars but no data in Guernsey, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Guinea but no data
    If you have bars but no data in Guinea, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Guyana but no data
    If you have bars but no data in Guyana, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Haiti but no data
    If you have bars but no data in Haiti, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Honduras but no data
    If you have bars but no data in Honduras, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Hong Kong but no data
    If you have bars but no data in Hong Kong, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Hungary but no data
    If you have bars but no data in Hungary, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Iceland but no data
    If you have bars but no data in Iceland, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in India but no data
    If you have bars but no data in India, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Indonesia but no data
    If you have bars but no data in Indonesia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Iran but no data
    If you have bars but no data in Iran, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Iraq but no data
    If you have bars but no data in Iraq, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Ireland but no data
    If you have bars but no data in Ireland, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Isle of Man but no data
    If you have bars but no data in Isle of Man, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Israel but no data
    If you have bars but no data in Israel, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Italy but no data
    If you have bars but no data in Italy, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Ivory Coast but no data
    If you have bars but no data in Ivory Coast, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Jamaica but no data
    If you have bars but no data in Jamaica, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Japan but no data
    If you have bars but no data in Japan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Jersey but no data
    If you have bars but no data in Jersey, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Jordan but no data
    If you have bars but no data in Jordan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Kazakhstan but no data
    If you have bars but no data in Kazakhstan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Kenya but no data
    If you have bars but no data in Kenya, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Kiribati but no data
    If you have bars but no data in Kiribati, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Kosovo but no data
    If you have bars but no data in Kosovo, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Kuwait but no data
    If you have bars but no data in Kuwait, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Kyrgyzstan but no data
    If you have bars but no data in Kyrgyzstan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Laos but no data
    If you have bars but no data in Laos, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Latvia but no data
    If you have bars but no data in Latvia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Lebanon but no data
    If you have bars but no data in Lebanon, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Lesotho but no data
    If you have bars but no data in Lesotho, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Liberia but no data
    If you have bars but no data in Liberia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Libya but no data
    If you have bars but no data in Libya, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Liechtenstein but no data
    If you have bars but no data in Liechtenstein, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Lithuania but no data
    If you have bars but no data in Lithuania, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Luxembourg but no data
    If you have bars but no data in Luxembourg, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Macau but no data
    If you have bars but no data in Macau, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Madagascar but no data
    If you have bars but no data in Madagascar, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Malawi but no data
    If you have bars but no data in Malawi, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Malaysia but no data
    If you have bars but no data in Malaysia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Maldives but no data
    If you have bars but no data in Maldives, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mali but no data
    If you have bars but no data in Mali, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Malta but no data
    If you have bars but no data in Malta, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Marshall Islands but no data
    If you have bars but no data in Marshall Islands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Martinique but no data
    If you have bars but no data in Martinique, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mauritania but no data
    If you have bars but no data in Mauritania, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mauritius but no data
    If you have bars but no data in Mauritius, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mayotte but no data
    If you have bars but no data in Mayotte, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mexico but no data
    If you have bars but no data in Mexico, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Micronesia but no data
    If you have bars but no data in Micronesia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Moldova but no data
    If you have bars but no data in Moldova, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Monaco but no data
    If you have bars but no data in Monaco, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mongolia but no data
    If you have bars but no data in Mongolia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Montenegro but no data
    If you have bars but no data in Montenegro, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Morocco but no data
    If you have bars but no data in Morocco, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Mozambique but no data
    If you have bars but no data in Mozambique, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Myanmar but no data
    If you have bars but no data in Myanmar, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Namibia but no data
    If you have bars but no data in Namibia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Nauru but no data
    If you have bars but no data in Nauru, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Nepal but no data
    If you have bars but no data in Nepal, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Netherlands but no data
    If you have bars but no data in Netherlands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in New Caledonia but no data
    If you have bars but no data in New Caledonia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in New Zealand but no data
    If you have bars but no data in New Zealand, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Nicaragua but no data
    If you have bars but no data in Nicaragua, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Niger but no data
    If you have bars but no data in Niger, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Nigeria but no data
    If you have bars but no data in Nigeria, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in North Macedonia but no data
    If you have bars but no data in North Macedonia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Norway but no data
    If you have bars but no data in Norway, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Oman but no data
    If you have bars but no data in Oman, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Pakistan but no data
    If you have bars but no data in Pakistan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Palau but no data
    If you have bars but no data in Palau, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Palestine but no data
    If you have bars but no data in Palestine, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Panama but no data
    If you have bars but no data in Panama, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Papua New Guinea but no data
    If you have bars but no data in Papua New Guinea, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Paraguay but no data
    If you have bars but no data in Paraguay, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Peru but no data
    If you have bars but no data in Peru, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Philippines but no data
    If you have bars but no data in Philippines, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Poland but no data
    If you have bars but no data in Poland, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Portugal but no data
    If you have bars but no data in Portugal, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Puerto Rico but no data
    If you have bars but no data in Puerto Rico, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Qatar but no data
    If you have bars but no data in Qatar, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Republic of the Congo but no data
    If you have bars but no data in Republic of the Congo, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Réunion but no data
    If you have bars but no data in Réunion, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Romania but no data
    If you have bars but no data in Romania, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Rwanda but no data
    If you have bars but no data in Rwanda, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Saint Barthélemy but no data
    If you have bars but no data in Saint Barthélemy, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Saint Kitts and Nevis but no data
    If you have bars but no data in Saint Kitts and Nevis, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Saint Lucia but no data
    If you have bars but no data in Saint Lucia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Saint Vincent and the Grenadines but no data
    If you have bars but no data in Saint Vincent and the Grenadines, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Samoa but no data
    If you have bars but no data in Samoa, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in San Marino but no data
    If you have bars but no data in San Marino, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Saudi Arabia but no data
    If you have bars but no data in Saudi Arabia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Senegal but no data
    If you have bars but no data in Senegal, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Serbia but no data
    If you have bars but no data in Serbia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Seychelles but no data
    If you have bars but no data in Seychelles, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Sierra Leone but no data
    If you have bars but no data in Sierra Leone, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Singapore but no data
    If you have bars but no data in Singapore, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Slovakia but no data
    If you have bars but no data in Slovakia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Slovenia but no data
    If you have bars but no data in Slovenia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Solomon Islands but no data
    If you have bars but no data in Solomon Islands, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Somalia but no data
    If you have bars but no data in Somalia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in South Africa but no data
    If you have bars but no data in South Africa, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in South Korea but no data
    If you have bars but no data in South Korea, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in South Sudan but no data
    If you have bars but no data in South Sudan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Spain but no data
    If you have bars but no data in Spain, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Sri Lanka but no data
    If you have bars but no data in Sri Lanka, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Sudan but no data
    If you have bars but no data in Sudan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Suriname but no data
    If you have bars but no data in Suriname, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Sweden but no data
    If you have bars but no data in Sweden, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Switzerland but no data
    If you have bars but no data in Switzerland, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Taiwan but no data
    If you have bars but no data in Taiwan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Tajikistan but no data
    If you have bars but no data in Tajikistan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Tanzania but no data
    If you have bars but no data in Tanzania, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Thailand but no data
    If you have bars but no data in Thailand, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Togo but no data
    If you have bars but no data in Togo, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Tonga but no data
    If you have bars but no data in Tonga, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Trinidad and Tobago but no data
    If you have bars but no data in Trinidad and Tobago, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Tunisia but no data
    If you have bars but no data in Tunisia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Turkey but no data
    If you have bars but no data in Turkey, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Turkmenistan but no data
    If you have bars but no data in Turkmenistan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Turks and Caicos but no data
    If you have bars but no data in Turks and Caicos, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Tuvalu but no data
    If you have bars but no data in Tuvalu, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Uganda but no data
    If you have bars but no data in Uganda, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Ukraine but no data
    If you have bars but no data in Ukraine, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in United Arab Emirates but no data
    If you have bars but no data in United Arab Emirates, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in United Kingdom but no data
    If you have bars but no data in United Kingdom, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in United States but no data
    If you have bars but no data in United States, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Uruguay but no data
    If you have bars but no data in Uruguay, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Uzbekistan but no data
    If you have bars but no data in Uzbekistan, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Vanuatu but no data
    If you have bars but no data in Vanuatu, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Vatican City but no data
    If you have bars but no data in Vatican City, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Venezuela but no data
    If you have bars but no data in Venezuela, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Vietnam but no data
    If you have bars but no data in Vietnam, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Yemen but no data
    If you have bars but no data in Yemen, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Zambia but no data
    If you have bars but no data in Zambia, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • My Openline eSIM has signal in Zimbabwe but no data
    If you have bars but no data in Zimbabwe, the fix is almost always the Data Roaming toggle.
    Troubleshooting
  • 'Code already redeemed' error when I try to install
    The purchase code has been consumed by a prior redemption. Openline tracks every redemption and the code can only turn into an eSIM once.
    Troubleshooting
  • 'Invalid code' error when redeeming
    The code you're pasting doesn't match any record on Openline's server. - Copy the code carefully.
    Troubleshooting
  • I redeemed the code but no eSIM installed
    The code was consumed but the eSIM download failed midway. Openline recognizes this: the code resolves to an active plan you can reinstall…
    Troubleshooting
  • Can I recover a code I typed into the wrong Openline account?
    Yes — as long as the code hasn't been redeemed on the wrong account, you can archive it there and re-add it to the correct account. 1.
    Troubleshooting
  • Openline app can't connect on a corporate Wi-Fi
    Corporate and office Wi-Fi often blocks non-approved apps at the DNS, firewall, or proxy layer.
    Troubleshooting
  • I can't activate my Openline plan — what should I do?
    Activation failures come in three flavors. Match the symptom below to jump to the fix.
    Troubleshooting
  • Why does my hotel Wi-Fi block my Openline eSIM install?
    It's frustrating but common. Hotel Wi-Fi frequently blocks eSIM profile downloads for three reasons: The "welcome, please log in" page you…
    Troubleshooting
  • Why does my airport Wi-Fi block my Openline eSIM install?
    Airport Wi-Fi is one of the worst environments for eSIM installation. Here's why and what to do. 1.
    Troubleshooting
  • My office / corporate Wi-Fi blocks my Openline eSIM install
    Enterprise networks routinely block eSIM provisioning traffic as part of their security posture.
    Troubleshooting
  • Public Wi-Fi (coffee shops, libraries, malls) — will my eSIM install work?
    Sometimes. Public Wi-Fi is a mixed bag — install success rates vary from ~40% to ~90% depending on the venue and country.
    Troubleshooting
  • Does a VPN break my Openline eSIM install?
    Yes, often. Most consumer and enterprise VPNs interfere with the SM-DP+ handshake used to download eSIM profiles. 1.
    Troubleshooting
  • "Could not add cellular plan" — what does it mean?
    iPhone shows this when the SM-DP+ download completes but the phone can't finalize the profile.
    Troubleshooting
  • "Unable to complete cellular plan change" — iPhone error
    Appears mid-install when the profile download is interrupted. Common causes: - Wi-Fi dropped during the handshake.
    Troubleshooting
  • "Cellular plan not available" — iPhone error
    iPhone shows this when the SM-DP+ server can't be reached, usually because the current Wi-Fi network blocks provisioning traffic.
    Troubleshooting
  • "Activation Failed" — iPhone error after install
    The profile installed but the network handshake with your travel carrier failed.
    Troubleshooting
  • "Invalid SIM" or "No SIM" on iPhone after installing Openline
    Usually a stale carrier settings bundle. Two things to try: 1. Check for carrier update: Settings → General → About → wait 10 seconds for…
    Troubleshooting
  • "No Service" on the Openline line after activation
    The eSIM is installed and enabled but shows no signal. Fix in order: 1. Confirm Data Roaming is ON for the Openline line (this is the #1…
    Troubleshooting
  • "SIM Not Provisioned" error on Android after Openline install
    Android's equivalent of "No Service" but with a bad label. The eSIM profile is on the device but the carrier hasn't fully activated the…
    Troubleshooting
  • "eSIM cannot be added at this time. Try again later." — Samsung / Pixel
    Android's SM-DP+ download failed. Almost always a Wi-Fi issue. Fix: Switch to a different Wi-Fi (avoid captive-portal networks), turn off…
    Troubleshooting
  • "MM#2" or "MM#6" error code on iPhone
    Modem manager errors — the carrier network rejected the eSIM registration. Fix: Reset network settings and toggle airplane mode.
    Troubleshooting
  • "PLMN not allowed" error — what to do
    The Public Land Mobile Network isn't authorized for your Openline profile in this country. Fix: Confirm your plan covers this country.
    Troubleshooting
  • "Unable to activate cellular data network" — persistent iPhone error
    APN configuration mismatch or expired network selection. Fix: Settings → Cellular → Openline → Cellular Data Network → Reset Settings.
    Troubleshooting
  • "Could not add eSIM" on iPhone during install
    The SM-DP+ handshake was cut off before completion. Fix: Delete any partial line, switch to a strong Wi-Fi network (not…
    Troubleshooting
  • "Cellular plan is not compatible with this device" — iPhone error
    Rare. Usually means the eSIM was intended for a different carrier profile format.
    Troubleshooting
  • "Waiting for activation" on iPhone — how long is normal?
    30–90 seconds is normal. More than 5 minutes means something is blocking activation. Fix in order: 1. Toggle airplane mode. 2.
    Troubleshooting
  • "Trying to activate cellular plan" on iPhone stuck loop
    The activation retry loop can spin forever on hostile networks. Fix: Force restart the phone (iPhone: press Volume Up, Volume Down, hold…
    Troubleshooting
  • Do I need to set an APN for Openline?
    No. Openline eSIMs configure the APN automatically. Do not manually enter an APN — leaving it blank is correct.
    Troubleshooting
  • My Openline eSIM used to work but suddenly stopped
    Sudden stops after a period of working usually mean one of: 1. Plan expired or ran out of data — check your dashboard at openline.com. 2.
    Troubleshooting
  • Openline has signal but no internet — what to do
    You're "attached" to the network but data isn't flowing. Fix in order: 1. Toggle airplane mode 30 seconds. 2.
    Troubleshooting
  • Speeds are very slow on my Openline plan — how to diagnose
    Slow speeds usually indicate one of: - Congestion — busy area, high tourism season. Move location or wait.
    Troubleshooting
  • DNS not resolving on Openline — websites won't load
    Cellular data flows but DNS lookups fail. Fix: Turn off any active VPN. Test by opening a browser and visiting an IP address directly (e.g.
    Troubleshooting
  • Can I use a custom DNS with Openline?
    On cellular: No — the partner carrier provides DNS. You can install a Private DNS profile (Cloudflare 1.1.1.1, NextDNS) but it applies…
    Troubleshooting
  • IPv6 issues with Openline — some sites don't load
    Very rare. If a specific site won't load but others do, and only over Openline (not Wi-Fi), try disabling IPv6.
    Troubleshooting
  • MTU issues — some downloads fail, VPN slow
    Very rare, mostly affects specific VPN protocols over cellular. Fix: Change your VPN's MTU to 1280 (from the default 1500).
    Troubleshooting
  • I redeemed my Openline code but no eSIM appeared on my phone
    The code was accepted but the profile didn't install. Common causes: - Hostile Wi-Fi cut off the SM-DP+ download mid-flight.
    Troubleshooting
  • My Openline purchase code shows expired but I never used it
    Purchase codes don't expire on their own. If yours shows expired, either: - It's a limited-time promo code that had a deadline.
    Troubleshooting
  • Can I give my Openline purchase code to a friend and they activate it?
    Yes. Purchase codes are bearer-redeemable — anyone with the code can redeem it via openline.com/start anonymously, no account needed.
    Troubleshooting
  • My friend redeemed my code by mistake — can I get it back?
    Once redeemed, the plan belongs to the account or device where it was activated.
    Troubleshooting

No match yet.

Try a shorter phrase (e.g. refund) or a country name. If you can’t find what you need, chat with us on openline.com.

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Reach Openline support 24/7 through the channel that suits you. Include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID — that's enough for us to find your plan and diagnose without back-and-forth.

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