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Business & IoT

guides & how‑to troubleshooting 61 articles
  • Does Openline offer business accounts?
    Yes. Openline for Business gives you: - A team dashboard where an admin can buy, assign, and revoke plans across employees.
    Business & IoT
  • Can I use Openline for IoT devices?
    Yes, through Openline Connect (our IoT product line). It powers: - Connected cars and telematics - Trackers and asset monitoring -…
    Business & IoT
  • Does Openline have a public API?
    Yes. Openline offers a reseller and integration API for partners: - Catalogue endpoints — list destinations, plans, prices.
    Business & IoT
  • How do I create an Openline business account?
    Go to openline.com/business, fill in the company details, and we'll issue an admin invite.
    Business & IoT
  • Can I invite team members to my business account?
    Yes. Admins can invite users by email under Dashboard → Team → Invite. Users can be Admins, Buyers (can purchase for themselves), or…
    Business & IoT
  • Can I assign plans to specific team members?
    Yes — Dashboard → Plans → Assign. The assignee receives a personal QR code and installation instructions.
    Business & IoT
  • Can I revoke a plan from a team member?
    Yes. Dashboard → Plans → find the plan → Revoke. Only unused plans can be fully revoked; partially used ones can be refunded pro-rata.
    Business & IoT
  • Do you offer volume discounts?
    Yes. Automatic tiered discounts apply at 10, 50, 250, and 1000 plans per month.
    Business & IoT
  • Can I get a single monthly invoice?
    Yes — enable Consolidated Billing under Dashboard → Billing. All orders in a month roll up into one invoice on the 1st of the following…
    Business & IoT
  • Do you support SSO?
    Yes on our Growth and Enterprise tiers. SAML 2.0 and OIDC supported (Okta, Azure AD, Google Workspace, JumpCloud, others).
    Business & IoT
  • Do you support SCIM provisioning?
    Yes on the Enterprise tier — SCIM 2.0 endpoints for automatic user provisioning and deprovisioning.
    Business & IoT
  • Do you offer a dedicated account manager?
    Enterprise tier includes a named account manager and a private Slack channel with the Openline team.
    Business & IoT
  • Do you have an SLA?
    Yes on Growth and Enterprise tiers: 99.9% uptime for the storefront, activation success rate targets, and support response-time…
    Business & IoT
  • Can I export team usage as CSV?
    Yes — Dashboard → Reports → Export CSV. Filters by date range, team, member, country, plan type.
    Business & IoT
  • Can I integrate Openline with our expense system?
    Yes — direct integrations with Expensify, Ramp, Brex, Pleo, Spendesk, and Bill.com. Others via CSV/API.
    Business & IoT
  • Is there a Slack integration?
    Yes — install the Openline Slack app so your team can request plans in-channel and admins approve inline.
    Business & IoT
  • Do you support net-60 or net-90 terms?
    Available for Enterprise customers on request, subject to credit review. Reach Openline support 24/7 through any of these channels: - Live…
    Business & IoT
  • Can I white-label Openline for our customers?
    Yes through the Reseller API. You issue plans under your own brand while Openline handles infrastructure. Contact ask@openline.com.
    Business & IoT
  • Managing Openline eSIMs via Microsoft Intune
    For Windows laptops and Windows 11 tablets, Openline profiles can be provisioned via Microsoft Intune eSIM Cellular Profile policies. 1.
    Business & IoT
  • Managing Openline eSIMs via Apple Business Manager
    For iPhones and iPads managed via Apple Business Manager and an MDM like Jamf, Kandji, Meraki, or Mosyle, Openline supports zero-touch eSIM…
    Business & IoT
  • Assigning Openline plans to specific employees
    In the Openline for Business dashboard, an admin can assign any plan to any team member by email.
    Business & IoT
  • Revoking an Openline plan from a former employee
    If someone leaves the team while holding an active Openline plan, an admin can revoke it from the dashboard. 1.
    Business & IoT
  • SSO integrations for Openline Business
    Openline for Business supports SAML 2.0 and OpenID Connect for single sign-on on the Growth and Enterprise tiers.
    Business & IoT
  • SCIM user provisioning for Openline Business
    On the Enterprise tier, Openline exposes a SCIM 2.0 endpoint that your IdP can push user changes to automatically — new hires get an…
    Business & IoT
  • Audit logging in Openline for Business
    Every admin action — plan purchase, plan assignment, plan revocation, member invite, member removal, SSO login — writes an entry to your…
    Business & IoT
  • Data residency and export for Openline Business
    Business account data is stored in EU regions by default. Enterprise customers can request US-only or APAC-only residency if their…
    Business & IoT
  • Can I resell Openline plans on my own website?
    Only through our official Reseller API. Bulk-buying consumer plans and reselling them violates the terms; the plans will be deactivated on…
    Business & IoT
  • Do you have an SLA for the Openline API?
    Growth and Enterprise business tiers include SLA commitments: 99.9% API uptime, 99.5% eSIM activation success rate within 60 seconds.
    Business & IoT
  • Can I whitelist Openline IPs for corporate firewalls?
    Business customers can request the current partner network IP ranges. Note that these ranges change as we add or rotate partners; a…
    Business & IoT
  • Is there an Openline Slack app?
    Yes on business plans. Install from the Openline dashboard; the Slack app lets team members request plans in-channel, admins approve…
    Business & IoT
  • How does bulk purchase-code procurement work for enterprises?
    Openline for Business supports buying purchase codes at scale (hundreds to thousands per order) with corporate invoicing, PO terms, and CSV…
    Business & IoT
  • Can we generate a purchase-order for Openline codes before paying?
    Yes. For enterprises we issue a proforma invoice that your finance team can convert into a PO. 1.
    Business & IoT
  • Can we integrate Openline purchase codes with our travel-booking system?
    Yes — the Openline Business API exposes code issuance, distribution, and redemption status for programmatic integration.
    Business & IoT
  • Bulk purchase codes for a corporate travel program
    Order 10+ codes at once at openline.com/business for volume discounts. All codes managed from one dashboard. 1.
    Business & IoT
  • SSO for Openline Business accounts
    SAML 2.0 SSO supported for Business tier. Configure at your dashboard under Team → Auth. 1.
    Business & IoT
  • SCIM user provisioning
    SCIM 2.0 endpoint available for automated user provisioning from Okta, Azure AD, JumpCloud, etc. 1.
    Business & IoT
  • MDM enrollment for company devices
    Push Openline eSIM profiles via Jamf, Intune, or Kandji using our MDM API. 1. Sign up for a Business account at openline.com/business. 2.
    Business & IoT
  • Cost centers and per-team billing
    Split invoicing by cost center in the Business dashboard. 1. Sign up for a Business account at openline.com/business. 2.
    Business & IoT
  • SLA and support tier for Business customers
    99.5% partner-network availability SLA. Priority email + Slack Connect support for Business Plus and Enterprise tiers. 1.
    Business & IoT
  • GDPR DPA (Data Processing Agreement)
    Standard DPA available for EU customers at openline.com/legal or by request via ask@openline.com. 1.
    Business & IoT
  • Custom invoicing terms (NET-30, NET-60)
    Available for annual contracts of 100+ codes. Contact ask@openline.com. 1. Sign up for a Business account at openline.com/business. 2.
    Business & IoT
  • Purchase orders and procurement
    PO-based purchasing supported for Business Plus. Send PO to ask@openline.com. 1. Sign up for a Business account at openline.com/business.
    Business & IoT
  • Consolidated invoicing across departments
    Available on all Business tiers. 1. Sign up for a Business account at openline.com/business. 2.
    Business & IoT
  • White-label eSIM for resellers
    Available for Enterprise partners with volume commitment. Contact ask@openline.com to discuss. 1.
    Business & IoT
  • API integration for expense reporting
    REST API returns usage per code. Integrate with Concur, Expensify, or your internal ERP. 1.
    Business & IoT
  • Zero-touch provisioning for new hires
    Combined with SCIM, new hires can receive an Openline code automatically on onboarding. 1.
    Business & IoT
  • Compliance: SOC 2, ISO 27001
    SOC 2 Type II certified. ISO 27001 certification in progress. 1. Sign up for a Business account at openline.com/business. 2.
    Business & IoT
  • Audit logs for admin actions
    All admin actions (code issuance, revocation, user management) are logged and exportable. 1.
    Business & IoT
  • Openline for maritime shipping crews
    Crew members receive codes redeemable in port. At sea, no cellular network works. 1.
    Business & IoT
  • Openline for airline crew
    Airlines can bulk-purchase codes for crew layovers. Contact business team for annual pricing. 1.
    Business & IoT
  • Openline for humanitarian NGOs
    Special not-for-profit pricing available. Contact ask@openline.com with proof of NGO status. 1.
    Business & IoT
  • Openline for journalists and media crews
    Standard business pricing. Volume discounts for multi-crew deployments. 1. Sign up for a Business account at openline.com/business. 2.
    Business & IoT
  • Openline for film and TV production abroad
    Bulk codes for a shoot crew. Consider our Producer program for major productions. 1.
    Business & IoT
  • Fleet management: trucks and vans with eSIM telematics units
    Openline supports M2M eSIM profiles for fleet telematics. Contact business team for MSRP.
    Business & IoT
  • Asset tracking: eSIM-enabled GPS trackers
    Small-form-factor eSIM for asset trackers supported. Custom low-data plans available.
    Business & IoT
  • Point-of-sale terminals abroad (mobile POS)
    Openline eSIM in a mobile POS terminal provides connectivity for card processing and inventory sync.
    Business & IoT
  • Digital signage abroad
    eSIM in networked digital displays provides content refresh over cellular. Our M2M eSIM catalog is not available via the standard consumer…
    Business & IoT
  • Vending machines with cellular telemetry
    Small monthly plan with low data allowance ideal for vending telemetry. Our M2M eSIM catalog is not available via the standard consumer…
    Business & IoT
  • Environmental sensors (weather, air quality)
    Ultra-low-data plans available for research and monitoring installations. Our M2M eSIM catalog is not available via the standard consumer…
    Business & IoT
  • Security cameras with SIM backup
    Camera cellular fallback when Wi-Fi fails. Standard data plan sized to expected video-upload volume.
    Business & IoT
  • Cellular-connected trail cameras (wildlife)
    Low-data plan for photo-only upload. Video plans require higher tier. Our M2M eSIM catalog is not available via the standard consumer flow.
    Business & IoT

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