On Samsung Galaxy (One UI 5+) the eSIM install is fast whether you scan the QR or tap the one-tap install link. All paths turn your Openline purchase code into an eSIM profile.
Steps
- Settings → Connections → SIM manager.
- Tap Add eSIM.
- Choose Scan QR code from service provider and scan the QR from your Openline confirmation email, from My Codes in the Openline app, or from openline.com/start after pasting your purchase code.
- If asked to enter the code manually, use the SM-DP+ Address and Activation Code from the email or from My Codes → Show manual activation string.
- Follow the prompts, label the new line Openline.
- Enable Data roaming and set Mobile data to the Openline line.
S24 / S25 one-tap install
On Galaxy S24 and newer with One UI 6.1+, opening the confirmation email and tapping Install eSIM launches the SIM Manager automatically — no QR scan required.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.