Openline operates as a Mobile Virtual Network Operator (MVNO) through partnerships with licensed carriers in every country we serve. The eSIM profile you install is issued by a GSMA-accredited Remote SIM Provisioning (RSP) infrastructure, and the roaming agreements are held by our upstream partners.

Practical implications

  • You benefit from the same regulatory protections as any licensed operator's customer
  • Emergency calls (112 in EU, 911 in US, 999 in UK) work on any available network regardless of your Openline plan status
  • Data-protection is governed by GDPR since our legal entity is EU-based

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.