Steps to try
- Test with airplane-mode-toggle first.
- Test the same sites on Wi-Fi to see if it's site-specific.
- Change DNS on your device to 1.1.1.1 or 8.8.8.8 and retest.
- Turn any VPN or content-blocker off temporarily.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.