Steps to try

  1. Some remote areas have only 2G coverage. Move toward a town centre if possible.
  2. In Cellular Data Options, allow 4G and 5G.
  3. Manually select a different partner network.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.