Openline in China is fully supported through Tier-1 carriers, and — importantly — Openline data does not route through the Great Firewall in the same way local SIMs do. Our partner routing lets you reach Google, Gmail, WhatsApp, YouTube, and most Western services without a VPN.
That's a feature many travellers value: no extra VPN configuration, no dropped connections. Speeds are typically excellent in Beijing, Shanghai, Shenzhen and other Tier-1 cities.
Note: this is a network-routing side-effect, not a policy stance. Local law still applies to your usage.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.