Openline is a fully remote company with team members across Europe, North America and Asia. Legal entity is registered in the EU, which means we're subject to GDPR and the EU eIDAS framework for identity — good news for you as a customer.
What that means practically
- Data-protection requests go through EU DPA channels
- Support is available in English, French, Portuguese, Spanish, German and Italian
- Company hours span multiple time zones, so response times don't have big gaps
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.