Crypto network fees eat into what actually arrives at the destination wallet. If we detect underpayment, we credit your Openline account for the amount received and message you to top up the difference — no lost funds.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.