How do I get a VAT invoice?

1. Sign in and go to Account → Billing details.
2. Enter your Company name, Address, and VAT ID / Tax ID.
3. Save.

Any future order will produce a VAT invoice with those details. For past orders, email ask@openline.com with your purchase code and the billing details — we re-issue for free.

Still stuck?

Reach Openline support 24/7 through any of these channels:

• Live chat — inside the Openline app or at openline.com
• Email — ask@openline.com
• WhatsApp — wa.me/15554842461
• Messenger — m.me/askopenline
• Contact form — openline.com/contact
• Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.