Scenario
Keep your home SIM enabled for the voice call. Set Openline as data. Turn OFF "Allow Cellular Data Switching" so your phone doesn't accidentally roam voice on your home SIM.
Step-by-step
Every Openline plan is delivered as a purchase code (format OL-4F7X-9K2Q-A3M8). Redeem it (1) inside the Openline app, (2) signed into your account at openline.com, or (3) anonymously at openline.com/start with just the code — no account needed.
Reach support 24/7 via live chat, WhatsApp, Messenger, or ask@openline.com.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.