For iPhones and iPads managed via Apple Business Manager and an MDM like Jamf, Kandji, Meraki, or Mosyle, Openline supports zero-touch eSIM provisioning through SM-DS discovery rather than QR codes.
How it works
- Openline registers the target device EIDs in our SM-DS pool.
- The MDM instructs the device to discover pending eSIM profiles via
com.apple.esim.downloadpayload. - The device pulls the profile silently and enables it.
Requires: iOS 17+, Apple Business Manager enrollment, and a supported MDM. Contact ask@openline.com to enable enterprise provisioning.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.