If someone leaves the team while holding an active Openline plan, an admin can revoke it from the dashboard.
Steps
- Dashboard → Plans → Active → find the plan.
- Click Revoke.
- Choose whether the remaining time is refunded to your account balance or wasted (per plan terms).
The former employee loses access immediately; their phone's Openline line stops receiving data at the next network re-registration (usually within a few minutes).
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.