Summary

Major eSIM stack rewrite. Some users report that older eSIMs need to be deleted and reinstalled after upgrading. Openline supports this via Reinstall from openline.com.

If activation fails on iOS 19

  1. Confirm you're on the latest iOS 19 point release.
  2. Check for carrier settings updates: Settings → General → About.
  3. Delete and reinstall the eSIM via openline.com → My Codes → Reinstall.
  4. If the reinstall also fails, reset network settings.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.