The scenario
Give them their own purchase code. They install on their own phone. Their data usage is billed to your account since you bought the code.
Step-by-step
- Buy the plan(s) at openline.com.
- Redeem each purchase code on the target device.
- Enable Data Roaming abroad.
- All family members reach Openline support via ask@openline.com, WhatsApp, or Messenger.
Every Openline plan is delivered as a purchase code (format OL-4F7X-9K2Q-A3M8). Redeem it (1) inside the Openline app, (2) signed into your account at openline.com, or (3) anonymously at openline.com/start with just the code — no account needed.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.