Apple Pay sometimes shows an authorization hold plus the settled charge on your issuer statement. The hold drops in 1–3 business days without affecting your balance. If both charges settle, contact billing — we refund duplicates instantly.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.