Android's eSIM UI varies by manufacturer. Common paths:
Stock Android / Pixel
Settings → Network & internet → SIMs → tap your Openline line.
Samsung One UI
Settings → Connections → SIM manager → tap Openline.
Xiaomi HyperOS
Settings → SIM cards & mobile networks → tap the Openline slot.
Key toggles
- Use SIM / Mobile data — must be ON for the line to work.
- Data roaming — must be ON for Openline abroad.
- Preferred network type — leave on Automatic (5G/LTE/3G).
- Access Point Names — leave on Automatic; do not manually enter.
- Network selection — Automatic by default; manual selection is available if the automatic one fails.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.