Every admin action — plan purchase, plan assignment, plan revocation, member invite, member removal, SSO login — writes an entry to your workspace's audit log. Retained for 12 months on Growth and 24 months on Enterprise.
Access
Dashboard → Settings → Audit log. Filter by actor, action type, date range. Export as CSV for compliance reviews.
We also stream audit events to your SIEM via webhook (Enterprise tier only). Ask your account manager to enable the webhook and provide a shared secret.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.