- Sign in and go to Account → Profile.
- Tap Change email.
- Enter the new address.
- Confirm the new address by clicking the verification link we send there.
Until you confirm, your old address remains the login.
What moves to the new email
- All existing purchase codes (redeemed and unredeemed) under My Codes
- purchase history and receipts
- Referral code and any earned credit
- Active plan status and reinstall rights
Any future confirmation emails (new purchases, refund updates) go to the new address once confirmed.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.