I forgot my password — how do I reset it?

1. On the sign-in page, tap Forgot password.
2. Enter the email you used at signup.
3. Check your inbox for a reset link — click it within 24 hours.
4. Set a new password and sign in.

Not receiving the email? Check spam and promotions. If it's still missing after 5 minutes, use the magic link option instead — it always sends to the same address.

Still stuck?

Reach Openline support 24/7 through any of these channels:

• Live chat — inside the Openline app or at openline.com
• Email — ask@openline.com
• WhatsApp — wa.me/15554842461
• Messenger — m.me/askopenline
• Contact form — openline.com/contact
• Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.