1. Sign in and go to Account → Privacy → Delete account.
  2. Confirm — we require the account password (or Apple/Google confirmation).
  3. Your account is deactivated immediately, and all personal data is permanently erased within 30 days.

Any active plan remains usable until it expires; you'll receive expiry notices to the email on file. Refunds for unused plans can be processed before deletion.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.