This is the manual QR path — the alternative to one-tap for older iOS versions or when you're redeeming a code you didn't buy yourself. The QR is just a machine-readable form of your purchase code.
Install on iPhone (iOS 16 and later)
- Make sure your iPhone is connected to Wi-Fi and unlocked (not carrier-locked).
- Open the QR code — from the confirmation email, from My Codes in the Openline app, or from openline.com/start after pasting the purchase code.
- On iOS 17+: iOS opens the Cellular Setup sheet automatically after scanning. On iOS 16: Settings → Cellular → Add eSIM → Use QR Code, then scan.
- Label the line Openline.
- In Settings → Cellular, tap the Openline line and turn on Data Roaming.
- Set the Openline line as Cellular Data for the country you're travelling in.
That's it. Your data works the moment you land — no APN configuration needed.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.