On iOS 17.4 and later, Openline can install with a single tap. This is the one-tap redemption of your purchase code on iPhone.
Steps
- Open the confirmation email on the iPhone that will host the eSIM (not on a second device).
- Tap the Install eSIM button. This bundles your purchase code into an Apple-native activation token.
- iOS opens the Cellular Setup sheet automatically. Confirm.
- Label the line Openline, and set Data Roaming on.
No QR code, no typing. If the button doesn't appear, you're on an older iOS — use the QR code from the same email or paste the purchase code manually at openline.com/start.
Why the same email holds three options
Every Openline confirmation email includes:
- The one-tap install button (iOS 17.4+ and Android 13+ with matching OEM support)
- A scannable QR code for any eSIM-capable device
- The purchase code in plain text so you can redeem later, on a different device, or gift it
You always have all three; use whichever fits the moment.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.