Sudden stops after a period of working usually mean one of:
- Plan expired or ran out of data — check your dashboard at openline.com.
- Airplane mode was toggled — check Settings.
- Home carrier auto-switch enabled — see Allow Cellular Data Switching.
- You moved to a country not covered by this plan — regional plans have specific country lists.
- iOS/Android update reset network settings — reset again and re-select Openline as cellular data.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.