You're "attached" to the network but data isn't flowing.

Fix in order:

  1. Toggle airplane mode 30 seconds.
  2. Confirm Data Roaming is ON for the Openline line.
  3. Confirm Openline is set as the Cellular Data line.
  4. Reset APN: Settings → Cellular → Openline → Cellular Data Network → Reset Settings.
  5. Restart the phone.
  6. Try a manual network selection to a different partner.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.