Openline covers Kenya (Safaricom, Airtel) and neighbouring countries. In safari areas, coverage varies wildly by park and specific location.
Where signal works
- Nairobi and Mombasa: strong 4G/5G.
- Masai Mara: partial coverage from Safaricom towers, patchy inside the reserve.
- Serengeti (Tanzania): limited coverage.
- Amboseli, Tsavo: better than the deep Mara.
Sizing: 10 GB / 15 days is enough for messaging, sharing photos, some video calls when in range. For blogging with photo uploads, go bigger. Consider a satellite communicator for true off-grid safety.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.