A small number of countries are not currently in the Openline network:
- North Korea — no commercial mobile access.
- Iran — subject to international sanctions.
- Syria — subject to international sanctions.
- Cuba — limited to specific partnerships; check the country page.
Coverage may also be partial or unavailable in certain remote territories, contested regions, and small islands without a Tier-1 operator. The country page on openline.com is always the source of truth.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.