Yes. Sign in at openline.com or in the app, open My Codes, tap Add code, and paste it. From then on the code shows in your account.
Why you'd do this
- You received a gift code and want the reinstall/receipt safety net.
- Your company bought codes for the team and you want yours under your personal Openline account.
- You bought under a different email and want to consolidate.
Constraints
- If the code was already redeemed on someone else's device, you can add it to your My Codes as a reference but you cannot re-redeem it. Adding it to your account doesn't grant you access to a plan you didn't pay to use.
- If two accounts both claim the same code, only the first successful redemption wins.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.