The web-account path is the best fit when you're buying on a laptop but redeeming on your phone.

Steps

  1. Sign in at openline.com.
  2. Open My Codes. Every unredeemed code shows a green Install button.
  3. Tap Install — the site generates a QR code on the current screen and a one-tap install URL you can email or text to your phone.
  4. On the phone, either scan the QR (older iOS/Android) or tap the one-tap link (iOS 17.4+ / Android 13+).
  5. Confirm the eSIM install prompt, label the line Openline, enable Data Roaming.

Cross-device tips

  • The web account never assumes the browser is the target device. It always produces a scannable/tappable install artifact meant for a phone.
  • If you close the tab before finishing install, the code stays unredeemed. Come back any time.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.