The in-app redemption path is the fastest for people already using Openline.

Steps

  1. Open the Openline app.
  2. Tap Redeem code on the home screen (or Account → Redeem code).
  3. Paste the purchase code, or tap the camera icon to scan the QR from an email or card.
  4. Confirm the plan detail (destination, data, days).
  5. Tap Install eSIM. The app hands off to iOS or Android's native eSIM sheet.
  6. Complete the OS prompts, label the line Openline, and enable Data Roaming.

Why in-app is best when applicable

  • One tap moves from "code in clipboard" to "eSIM installed"
  • The app already knows your device model and adjusts install instructions
  • Your code is automatically archived under My Codes so you can reinstall later

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.