Yes. We use:
- TLS 1.2/1.3 everywhere — no unencrypted traffic.
- Passwords hashed with Argon2id — even Openline cannot read your password.
- Two-factor authentication (2FA) available via authenticator app or email OTP.
- Session tokens rotated on sign-in, sign-out, and password change.
- Rate limiting on sign-in attempts.
- Bug bounty with responsible-disclosure guidelines at openline.com/security.
If you notice suspicious activity on your account, change your password and email ask@openline.com immediately.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.