How do I enable two-factor authentication?

1. Sign in and go to Account → Security → Two-factor authentication.
2. Choose Authenticator app (recommended) or Email OTP.
3. For authenticator apps: scan the QR with 1Password, Authy, Google Authenticator, Aegis or similar.
4. Enter the 6-digit code shown by the app.
5. Save the backup codes somewhere safe (password manager, printed sheet).

From now on, every new sign-in on an unrecognised device requires a code.

Still stuck?

Reach Openline support 24/7 through any of these channels:

• Live chat — inside the Openline app or at openline.com
• Email — ask@openline.com
• WhatsApp — wa.me/15554842461
• Messenger — m.me/askopenline
• Contact form — openline.com/contact
• Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.