The Openline line shows SOS Only or SOS Only indicator.

Steps to try

  1. Turn Data Roaming on for the Openline line — this is the most common cause.
  2. Toggle airplane mode on for 30 seconds, then off.
  3. Manually select a partner network in Settings → Cellular → Network Selection.
  4. Confirm you're inside a country covered by Openline.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.