This error usually shows up when iOS has failed to load any eSIM profile at boot. It's rare and almost always cleared by a restart.

Sequence to try

  1. Airplane mode on for 30 seconds, then off.
  2. Restart the iPhone (hold power + volume down; slide to power off).
  3. Go to Settings → Cellular and confirm the Openline line is toggled on.
  4. If it's still saying no SIM available, remove the profile (Settings → Cellular → Openline → Remove eSIM), then reinstall it from openline.com.

If reinstalling doesn't help, the RSP may have deprovisioned your specific profile due to a rare backend hiccup. Contact support with the ICCID and we'll re-issue.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.