Only in your Business account, not in personal accounts. For personal gifting we deliberately don't show which code was redeemed when — that would leak recipient behavior.
In a Business account
My Codes shows a Status column: Unredeemed / Redeemed on YYYY-MM-DD / Active plan / Expired. This is intended for corporate reconciliation and travel-desk workflows.
In a personal account
The status column shows only Redeemed / Unredeemed for codes you personally bought. If you gifted the code and want to know whether the recipient used it, just ask them — Openline doesn't stream that information back to the buyer.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.