You're seeing Account temporarily locked.

Steps to try

  1. Too many failed sign-ins triggers a 15-minute cooldown.
  2. Wait 15 minutes and retry with the correct password.
  3. Or use the magic-link sign-in instead — it bypasses the password.
  4. Reset your password if you're unsure.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.