Speedtest shows very low speeds on Openline.

Steps to try

  1. Test in a different location — buildings, elevators, and basements block signal.
  2. Check the signal-bar count.
  3. Turn Wi-Fi off — some phones keep using a slow Wi-Fi network in the background.
  4. Toggle airplane mode to force a fresh network scan.
  5. Check if a VPN is on — some VPN endpoints add significant latency.

Still stuck?

Reach Openline support 24/7 through any of these channels:

When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.