Openline is built on the current GSMA eSIM specifications:
- SGP.22 v3 — consumer remote SIM provisioning (RSP).
- SGP.02 v4 — M2M / IoT profile management.
- SGP.31 — the emerging IoT eSIM specification we're tracking for Openline Connect.
- SGP.32 — eSIM IoT with the new IoT Profile Assistant (IPA) role.
We participate in the GSMA eSIM working group as a small operator; the connectivity standard we deploy for Openline Connect is built on top of these specs and open-sourced through our GitHub.
Still stuck?
Reach Openline support 24/7 through any of these channels:
- Live chat — inside the Openline app or at openline.com
- Email — ask@openline.com
- WhatsApp — wa.me/15554842461
- Messenger — m.me/askopenline
- Contact form — openline.com/contact
- Social DMs — @askopenline on X, Instagram, Facebook, YouTube, TikTok
When you write in, include your purchase code (the OL-… code we emailed you) and, if the eSIM is already installed, its ICCID (Settings → Cellular → tap the Openline line). That's enough for us to find your plan and diagnose without back-and-forth.